Then there’s the checkout area, which is where the magic happens for the store.Įach of these areas serves a different function in the overall shopping experience. Sometimes there’s a concessions area with a Starbucks in front. The sales floor has quite a bit to do with how the store interacts with you, the customer.īut there are also parts of the store that you don’t see, too things like the cash office, human resources, the loading dock, the employee lounge, and the warehouse area in the back. Within a department store you have, well, departments, and you’re probably thinking of the sales floor: there’s housewares, men’s clothing, women’s clothing, automotive, sporting goods, automotive, and electronics (in most, anyway).
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